Legal

Privacy Policy

Last updated: 25 July 2026 (draft).

This page is a working draft. It is implementation-ready drafting guidance, not legal advice, and has not yet been reviewed by qualified Australian legal counsel or approved for final publication. Sections marked [pending confirmation] require information Virtual Team has not yet supplied. Do not treat this page as complete or final.

Who we are

This website is operated by Solicitude Holding Pty Ltd (ABN 69 617 272 358), trading as Virtual Team ("Virtual Team", "we", "us", "our").

Cookies and analytics

This website does not currently use analytics or tracking cookies. We plan to use Google Analytics in future to understand how the site is used and improve it — no advertising or cross-site tracking cookies are used. When Google Analytics is switched on, a cookie consent banner will ask for your choice before any analytics cookie is set, and this section will be updated with the specific cookies used, their purpose and retention period.

Information we collect

Depending on how you interact with us, we may collect: your name and contact details; company and role information; and the content of enquiries and messages you send us. [Whether candidate CVs, identity documents, payroll data or client-system data are collected through this website — pending confirmation.]

How we collect information

We collect information you provide directly through our contact form, by email, by phone, or in meetings. [Recruitment channels, referral sources and any booking/chat tools — pending confirmation of which currently apply.]

How we use your information

We use the information we collect to: respond to your enquiry; understand your workforce requirements; provide and administer our services; maintain the security of our systems; comply with our legal obligations; and, only where you have separately and clearly consented, send you marketing communications.

Disclosure and service providers

This website is hosted on Vercel. We plan to use Google Analytics in future to help understand site usage. [Complete list of CRM, email marketing, recruitment and support service providers — pending confirmation. This section will name each additional category of recipient once our vendor stack is confirmed.]

Overseas access and disclosure

Virtual Team's delivery operations are based in Gurugram, India, and personnel based in India may access information collected through this website and our services as part of their role. [Complete list of countries from which data may be accessed or disclosed, and the safeguards that apply — pending confirmation.]

Storage and security

We take reasonable technical and administrative steps to protect the information we hold, including limiting access to personnel who need it for approved duties. No method of storage or transmission is completely secure, and we cannot guarantee absolute security. Where a client contract, regulation or agreed data-handling requirement requires Australian-region storage, we will design the relevant solution around those requirements, subject to the capabilities and documented configuration of the approved systems — this is not a general claim that all systems are hosted in Australia.

Retention, deletion and de-identification

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, or as required by law, after which it is securely deleted or de-identified. [Specific retention periods by category — pending confirmation.]

Access and correction

You may request access to, or correction of, the personal information we hold about you, subject to any applicable legal exceptions. Contact us using the details below to make a request.

Marketing choices

We only send marketing communications to people who have separately and clearly opted in. You can withdraw consent or unsubscribe at any time using the link in any marketing message, or by contacting us directly.

Sensitive information

Please do not send passwords, payment card details, identity documents, health information, client datasets or other sensitive or confidential information through ordinary email or our general enquiry form. Contact us to arrange an approved secure method if you need to share this kind of information.

Complaints

If you have a concern about how we handle your personal information, contact us at enquiry@virtualteam.au. [Expected acknowledgement/response timeframe — pending confirmation.]

Updates to this policy

We may update this policy from time to time. The version at the top of this page reflects the most recent update.

Contact us

Email: enquiry@virtualteam.au
Phone: 0405 550 999
Post: Suite 13, Level 1/50-52 Lyons Rd, Drummoyne NSW 2047, Australia

Common questions

Questions about how we handle your information

Email enquiry@virtualteam.au with your request, and we'll respond as set out in the Access and Correction section above.
Yes, at any time — use the unsubscribe link in any marketing message, or contact us directly. We only send marketing to people who have separately opted in.
Email enquiry@virtualteam.au. See the Complaints section above for what happens next.
Not currently for tracking. We plan to use Google Analytics in future, and a cookie consent banner will ask for your choice before any analytics cookie is set — see the Cookies and Analytics section above.
Your Team, Your Way

Questions about this policy, or ready to talk?

Reach out directly — we'll come back with a clear, specific next step for your business.

Start team design Back to home or call 0405 550 999

Tell us what you need

A short guided brief — no commitment, just a clear next step.

Please enter your name.
Please enter a valid email address.
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Please tell us a little about what you need.
Please don't include sensitive or confidential information (passwords, payment details, identity documents, health information or client data) in this form. Contact us to arrange an approved secure method if needed.

We use the information you provide to respond to your enquiry, understand your workforce requirements and follow up about Virtual Team services. Please do not include sensitive or confidential information in this form. See our Privacy Policy for details about how Solicitude Holding Pty Ltd trading as Virtual Team handles personal information.