Give billable teams more delivery and client-service capacity.
Executive support services manage research, proposals, project administration, documents and client coordination around your professional teams — so senior staff spend more time on billable, high-value work.
Five reasons clients stay past the first hire
One resource, only yours
No shared queue, no rotating cast. Your dedicated resource works exclusively for you and stays.
25 years of Australian market experience
Founder Rohit Sahdev's 25 years in the Australian market, including senior leadership at Telstra, shape how every dedicated team is managed.
You always know what your team is doing
Every dedicated resource works behind Screenshot Monitor — auditable activity and reporting, not a black box.
No more "That's not my job."
Your dedicated outsourced resource adapts to what your business needs, takes ownership and grows their career by stepping up to new challenges.
Capacity without the hiring squeeze
Skilled and reliable operational talent is harder to hire locally right now. A dedicated resource adds capacity without adding to that pressure.
Senior staff are absorbed by work that doesn't need to be billable-rate work
of Australian businesses reported rising operating expenses in June 2026 — 65% citing overheads, 40% citing staffing costs.
Australian wage growth over the year to the March quarter 2026 (3.2% in the private sector), raising the cost of hiring locally.
of Australian small businesses expected difficulty meeting financial commitments in June 2026.
Statistics checked in July 2026 from the Australian Bureau of Statistics and ServiceNow. See our Challenges We Solve page for full sourcing and context.
What's absorbing senior staff time
- Senior staff absorbed by administration
- Inconsistent proposal and tender capability
- Project-reporting workload
- Knowledge management gaps
- Uneven resource demand across engagements
- Research and analysis competing with billable work
What changes with a dedicated team
- More billable time for senior staff
- Faster, more consistent proposals
- Cleaner project governance and reporting
- Improved client responsiveness
- Stronger knowledge and document management
- A support layer that flexes with resource demand
Four clusters. Every part of a professional practice covered.
Professional Services spans executive & client support, project delivery, analysis & research, and bids & documentation.
Executive Assistant
Your dedicated executive assistant manages partner and director calendars, correspondence and meeting preparation.
View role → 02 · Executive & client supportClient Services Coordinator
Coordinate client onboarding, touchpoints and reporting across engagements.
View role → 03 · Project deliveryProject Coordinator
Track project tasks, milestones and dependencies, keeping delivery on schedule.
View role → 04 · Project deliveryProject Administrator
Provide administrative support — maintaining project files, invoicing support and standard reporting.
View role → 05 · Analysis & researchBusiness Analyst
Gather requirements and prepare data analysis for client engagements.
View role → 06 · Analysis & researchResearch Analyst
Conduct research and prepare briefing documents for client work.
View role → 07 · Bids & documentationBid Coordinator
Coordinate proposal and tender submissions from template to final check.
View role → 08 · Bids & documentationDocument Controller
Maintain version control and document registers to a consistent standard.
View role →Your executive assistant already works from home. So why not Delhi?
If a role can already be done from a spare room, distance was never the real question — trust, oversight and standards were. Australian management, secure access, agreed hours and full activity reporting are what make that answer "yes."
"What is my outsourced support team actually doing?"
What you get
A day-by-day, auditable record of active hours, top applications used across Microsoft 365, CRM and project tools, and timestamped screenshots.
What stays with your authorised staff
Reserved professional work, advice, certification and final client recommendations remain with qualified personnel. Your dedicated team supports delivery — it doesn't advise clients.
Discovery, role design, and a candidate you interview yourself.
You define outcomes, tools and work hours. We source, screen and put forward candidates you interview and approve. Once live, your resource follows your systems, escalation model and reporting cadence — reviewed together on a schedule you set.
Questions about dedicated Professional Services staff
Tell us the outcomes. We'll design the team.
A short guided brief — engagement volumes, systems, peak periods and target start date. No commitment, just a clear next step.