Real Estate / Sales Administrator
Your Team, Your Way
Leasing & salesDedicated, not shared

Sales Administrator

Support sales agents with contract paperwork, listing administration and settlement tracking.

This role · right now Screenshot Monitor
On shift · preparing contract pack #SAL-142
Active today6h 45m of 8h
CRM
40%
Property platform
28%
Document management
20%
Microsoft 365
12%
Timestamped screenshots
09:20
11:15
13:52
15:08 · now
Illustrative sample — actual report via screenshotmonitor.com
Stage 01 · Leasing

Leasing & Sales (Sales)

Manage listings, applications and sales support.

Stage 02 · Management

Property Management

Administer tenancies and portfolio records.

Stage 03 · Maintenance

Maintenance

Coordinate repair requests and contractor scheduling.

Stage 04 · Trust Accounts

Trust Accounting

Prepare rent processing and trust account records.

Stage 05 · Engagement

Marketing & Customer Service

Handle tenant/owner communication and portfolio marketing.

Portfolio cycle shown left to right — this role's stage is highlighted above.
Why Virtual Team

Five reasons clients stay past the first hire

Dedicated

One resource, only yours

No shared queue, no rotating cast. Your dedicated resource works exclusively for you and stays.

Leadership

25 years of Australian market experience

Founder Rohit Sahdev's 25 years in the Australian market, including senior leadership at Telstra, shape how every dedicated team is managed.

Transparent

You always know what your team is doing

Every dedicated resource works behind Screenshot Monitor — auditable activity and reporting, not a black box.

Flexible

No more "That's not my job."

Your dedicated outsourced resource adapts to what your business needs, takes ownership and grows their career by stepping up to new challenges.

Built for now

Capacity without the hiring squeeze

Skilled and reliable operational talent is harder to hire locally right now. A dedicated resource adds capacity without adding to that pressure.

The outcome this role is built for

Cleaner contract paperwork and fewer settlement delays — because documentation is prepared accurately and tracked to completion.

Role scope

What this role owns day to day

Core responsibilities

  • Prepare contract of sale documentation for agents
  • Administer listing paperwork and marketing approvals
  • Track settlement milestones and outstanding conditions
  • Maintain accurate CRM records for the sales pipeline

Works inside

CRMProperty platformsDocument management

Reported on weekly

Listing turnaroundTime from instruction to listed
Documentation accuracyContracts prepared correctly first time
Settlement trackingMilestones tracked on schedule
Data accuracyCRM records kept current
Flexibility

Works your hours. Picks up the work.

Australian business hours

Aligned to your primary time zone and holiday calendar for day-to-day coverage.

9am–5pm style coverage, matched to your roster

Extended coverage

Stretch shift start/end times around inspection days and open-home weekends.

Early-start or late-finish shifts, by agreement

Weekend coverage

Dedicated coverage for weekend enquiries and urgent maintenance triage.

Rostered weekend coverage, by agreement

What "no that's not my job" looks like in practice: a contract needs an unusual special condition — it still gets drafted and checked properly instead of using a generic template.

What stays with your authorised staff

Contract negotiation and legal advice remain with authorised local personnel. This role administers paperwork — it doesn't negotiate terms.

Why this role is hard to scale locally

The market backdrop for sales administration hires

3.3% wage growth

Australian wage growth over the year to the March quarter 2026 (3.2% in the private sector), raising the cost of hiring locally.

Source: ABS Wage Price Index, March quarter 2026
329,500 vacancies

job vacancies were recorded across Australia in May 2026 — 293,800 of them in the private sector.

Source: Australian Bureau of Statistics, May 2026
46% rising costs

of Australian businesses reported rising operating expenses in June 2026 — 65% citing overheads, 40% citing staffing costs.

Source: Australian Bureau of Statistics, June 2026

Statistics checked in July 2026 from the Australian Bureau of Statistics and ServiceNow. See our Challenges We Solve page for full sourcing and context.

Not exclusive to real estate

The same skillset, wherever a portfolio needs managing

Strip away the property-specific platforms and this role is a recognisable shape: manage a portfolio of cases, keep records current, and communicate proactively.

Common today

Doing this in-house with stretched staff, or paying a third party

  • Contract admin competes with other agent priorities
  • Settlement tracking is inconsistent
  • Documentation errors surface late
The alternative

A dedicated sales administrator, outsourced to us

  • One resource whose only job is sales administration
  • Reports to your own sales manager, not a third party
  • Same Screenshot Monitor transparency, direct to you
Where this shape of role also fits

Mortgage Broking

Application intake and document verification follow the same structured shape as leasing applications.

Aggregator CRM

Recruitment & Staffing

Candidate application processing mirrors leasing application handling closely.

ATS/CRM

Financial Services & Insurance

Policy application intake shares the same document-and-decision-prep shape.

Policy platforms

Retail & E-commerce

Order and account application processing needs the same structured intake discipline.

CRM · order systems
Transparent reporting, on this role too
Screenshot Monitor active
Daily
Activity & app-usage log
Weekly
Reviewed with your team lead

No guessing what this role worked on. Full sample report on the Real Estate page →

How it works

Discovery, role design, and a candidate you interview yourself.

You define outcomes, tools and work hours. We source, screen and put forward candidates you interview and approve. Once live, your resource follows your systems, escalation model and reporting cadence — reviewed together on a schedule you set.

See the full onboarding model
Common questions

Questions about hiring a dedicated Sales Administrator

Cost depends on experience level, working hours and specific responsibilities. Tell us your requirements and we'll put together a proposal for a dedicated Sales Administrator.
Yes — working hours are agreed during setup to align with your operational needs, whether that's standard Australian business hours or extended coverage.
A dedicated Sales Administrator works exclusively for your business, inside your own systems, reporting to your nominated manager — not a shared resource split across an agency's other clients.
We shortlist candidates against your actual role requirements, you interview and approve before anyone starts, and your dedicated resource is trained on your specific systems and processes from day one.
Your Team, Your Way

Ready to add this role to your team?

Tell us your listing volumes and current CRM — we'll shortlist candidates against your actual task list.

Start team design Back to Real Estate or call 0405 550 999

Tell us what you need

A short guided brief — no commitment, just a clear next step.

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