Product Data Specialist
Maintain accurate product data — descriptions, attributes, images and SEO fields — across the entire catalogue.
Customer Service
Handle enquiries on orders, returns and products.
Catalogue & Product (Data accuracy)
Maintain listings, product data and merchandising.
Marketplace Operations
Manage storefronts and third-party marketplaces.
Order & Inventory
Process orders and manage stock across channels.
Marketing
Execute campaigns that drive traffic and orders.
Five reasons clients stay past the first hire
One resource, only yours
No shared queue, no rotating cast. Your dedicated resource works exclusively for you and stays.
25 years of Australian market experience
Founder Rohit Sahdev's 25 years in the Australian market, including senior leadership at Telstra, shape how every dedicated team is managed.
You always know what your team is doing
Every dedicated resource works behind Screenshot Monitor — auditable activity and reporting, not a black box.
No more "That's not my job."
Your dedicated outsourced resource adapts to what your business needs, takes ownership and grows their career by stepping up to new challenges.
Capacity without the hiring squeeze
Skilled and reliable operational talent is harder to hire locally right now. A dedicated resource adds capacity without adding to that pressure.
The outcome this role is built for
Cleaner, more complete product data — because every field is checked against marketplace and storefront requirements, not left inconsistent.
What this role owns day to day
Core responsibilities
- Maintain accurate product data across the catalogue
- Process bulk product updates efficiently
- Ensure catalogue data meets marketplace requirements
- Investigate and correct data discrepancies
Works inside
Reported on weekly
| Catalogue completeness | Products with complete required fields |
| Data accuracy | Fields matching source specifications |
| Update turnaround | Time to process bulk updates |
| Error rate | Discrepancies found post-publish |
Works your hours. Picks up the work.
Australian business hours
Aligned to your primary time zone and holiday calendar for day-to-day coverage.
9am–5pm style coverage, matched to your roster
Extended coverage
Stretch shift start/end times around sales events and campaign launches.
Early-start or late-finish shifts, by agreement
Peak-season scaling
Additional dedicated resources during sales events and holiday peaks.
Scale up seats for peak season, scale back down after
What "no that's not my job" looks like in practice: a product's data doesn't fit the standard template fields — it still gets structured properly instead of being left incomplete.
What stays with your authorised staff
Final pricing and product decisions remain with authorised staff. This role maintains data — it doesn't set product strategy.
The market backdrop for product data hires
of Australian small businesses expected difficulty meeting financial commitments in June 2026.
of Australian customers surveyed wanted a 24/7 contact option — a service window most local-only teams can't cover alone.
of Australian businesses reported rising operating expenses in June 2026 — 65% citing overheads, 40% citing staffing costs.
Statistics checked in July 2026 from the Australian Bureau of Statistics and ServiceNow. See our Challenges We Solve page for full sourcing and context.
The same skillset, wherever orders and customers need managing
Strip away the storefront-specific platforms and this role is a recognisable shape: respond, process, and keep records accurate against a deadline.
Doing this in-house with stretched staff, or paying a third party
- Data maintenance competes with other priorities
- Catalogue errors slip through at scale
- Marketplace rejections increase with poor data quality
A dedicated product data specialist, outsourced to us
- One resource whose only job is catalogue data accuracy
- Reports to your own ops or marketing lead, not a third party
- Same Screenshot Monitor transparency, direct to you
Digital Marketing & Agencies
Content and SEO data management mirrors product data maintenance closely.
CMS · SEO toolsProfessional Services & Consulting
Research and data accuracy discipline transfers directly to catalogue work.
Databases · ExcelMSPs & IT Resellers
Licensing and procurement data management shares this role's structured-data discipline.
Distributor portalsReal Estate & Property Management
Listing data accuracy across portals mirrors catalogue management closely.
Listing portalsNo guessing what this role worked on. Full sample report on the Retail page →
Discovery, role design, and a candidate you interview yourself.
You define outcomes, tools and work hours. We source, screen and put forward candidates you interview and approve. Once live, your resource follows your systems, escalation model and reporting cadence — reviewed together on a schedule you set.
Questions about hiring a dedicated Product Data Specialist
Ready to add this role to your team?
Tell us your catalogue size and marketplace requirements — we'll shortlist candidates against your actual task list.