Property Management Assistant
Support property managers with tenancy administration and portfolio record-keeping across the book.
Leasing & Sales
Manage listings, applications and sales support.
Property Management
Administer tenancies and portfolio records.
Maintenance
Coordinate repair requests and contractor scheduling.
Trust Accounting
Prepare rent processing and trust account records.
Marketing & Customer Service
Handle tenant/owner communication and portfolio marketing.
Five reasons clients stay past the first hire
One resource, only yours
No shared queue, no rotating cast. Your dedicated resource works exclusively for you and stays.
25 years of Australian market experience
Founder Rohit Sahdev's 25 years in the Australian market, including senior leadership at Telstra, shape how every dedicated team is managed.
You always know what your team is doing
Every dedicated resource works behind Screenshot Monitor — auditable activity and reporting, not a black box.
No more "That's not my job."
Your dedicated outsourced resource adapts to what your business needs, takes ownership and grows their career by stepping up to new challenges.
Capacity without the hiring squeeze
Skilled and reliable operational talent is harder to hire locally right now. A dedicated resource adds capacity without adding to that pressure.
The outcome this role is built for
Cleaner tenancy records and faster admin turnaround — because someone dedicated is keeping the portfolio's paperwork current.
What this role owns day to day
Core responsibilities
- Support property managers with tenancy administration
- Process lease renewals and rent reviews
- Maintain accurate tenancy and property records
- Prepare routine correspondence to tenants and owners
Works inside
Reported on weekly
| Response time | Speed of admin task completion |
| Data accuracy | Records matching source documents |
| Update compliance | Owner/tenant updates on schedule |
| Backlog | Outstanding admin tasks aged |
Works your hours. Picks up the work.
Australian business hours
Aligned to your primary time zone and holiday calendar for day-to-day coverage.
9am–5pm style coverage, matched to your roster
Extended coverage
Stretch shift start/end times around inspection days and open-home weekends.
Early-start or late-finish shifts, by agreement
Weekend coverage
Dedicated coverage for weekend enquiries and urgent maintenance triage.
Rostered weekend coverage, by agreement
What "no that's not my job" looks like in practice: a lease renewal has non-standard terms — it still gets processed correctly and documented instead of forcing a standard template.
What stays with your authorised staff
Inspections, property access and lease negotiation remain with authorised local personnel. This role administers — it doesn't attend site.
The market backdrop for property management support hires
Australian wage growth over the year to the March quarter 2026 (3.2% in the private sector), raising the cost of hiring locally.
job vacancies were recorded across Australia in May 2026 — 293,800 of them in the private sector.
of Australian businesses reported rising operating expenses in June 2026 — 65% citing overheads, 40% citing staffing costs.
Statistics checked in July 2026 from the Australian Bureau of Statistics and ServiceNow. See our Challenges We Solve page for full sourcing and context.
The same skillset, wherever a portfolio needs managing
Strip away the property-specific platforms and this role is a recognisable shape: manage a portfolio of cases, keep records current, and communicate proactively.
Doing this in-house with stretched staff, or paying a third party
- Admin competes with inspections and leasing priorities
- Records fall out of date under portfolio growth
- Renewals get processed late
A dedicated property management assistant, outsourced to us
- One resource whose only job is portfolio admin
- Reports to your own property manager, not a third party
- Same Screenshot Monitor transparency, direct to you
Financial Services & Insurance
Policy administration and record-keeping mirror tenancy administration closely.
Policy platformsRecruitment & Staffing
Candidate and placement record management follows the same portfolio-tracking shape.
ATS/CRMMortgage Broking
Loan file administration shares this role's record-accuracy discipline.
Aggregator CRMProfessional Services & Consulting
Client file and engagement administration mirrors portfolio record-keeping closely.
CRM · document systemsNo guessing what this role worked on. Full sample report on the Real Estate page →
Discovery, role design, and a candidate you interview yourself.
You define outcomes, tools and work hours. We source, screen and put forward candidates you interview and approve. Once live, your resource follows your systems, escalation model and reporting cadence — reviewed together on a schedule you set.
Questions about hiring a dedicated Property Management Assistant
Ready to add this role to your team?
Tell us your portfolio size and current property platform — we'll shortlist candidates against your actual task list.