Inventory Controller
Monitor stock levels and coordinate replenishment across warehouses and channels, keeping data accurate everywhere.
Customer Service
Handle enquiries on orders, returns and products.
Catalogue & Product
Maintain listings, product data and merchandising.
Marketplace Operations
Manage storefronts and third-party marketplaces.
Order & Inventory (Inventory)
Process orders and manage stock across channels.
Marketing
Execute campaigns that drive traffic and orders.
Five reasons clients stay past the first hire
One resource, only yours
No shared queue, no rotating cast. Your dedicated resource works exclusively for you and stays.
25 years of Australian market experience
Founder Rohit Sahdev's 25 years in the Australian market, including senior leadership at Telstra, shape how every dedicated team is managed.
You always know what your team is doing
Every dedicated resource works behind Screenshot Monitor — auditable activity and reporting, not a black box.
No more "That's not my job."
Your dedicated outsourced resource adapts to what your business needs, takes ownership and grows their career by stepping up to new challenges.
Capacity without the hiring squeeze
Skilled and reliable operational talent is harder to hire locally right now. A dedicated resource adds capacity without adding to that pressure.
The outcome this role is built for
Fewer stockouts and cleaner inventory data — because discrepancies are investigated and resolved proactively, not discovered at count time.
What this role owns day to day
Core responsibilities
- Monitor stock levels across warehouses and channels
- Process stock adjustments and transfers
- Coordinate with suppliers on replenishment
- Investigate and resolve inventory discrepancies
Works inside
Reported on weekly
| Inventory accuracy | Stock records matching physical counts |
| Stockout rate | Products out of stock unexpectedly |
| Discrepancy resolution time | Time to resolve stock discrepancies |
| Replenishment turnaround | Time from low-stock alert to reorder |
Works your hours. Picks up the work.
Australian business hours
Aligned to your primary time zone and holiday calendar for day-to-day coverage.
9am–5pm style coverage, matched to your roster
Extended coverage
Stretch shift start/end times around sales events and campaign launches.
Early-start or late-finish shifts, by agreement
Peak-season scaling
Additional dedicated resources during sales events and holiday peaks.
Scale up seats for peak season, scale back down after
What "no that's not my job" looks like in practice: a stock discrepancy doesn't have an obvious cause — it still gets investigated fully instead of being adjusted to balance.
What stays with your authorised staff
Physical warehousing and stock counts remain with authorised local teams. This role monitors and coordinates — it doesn't handle stock physically.
The market backdrop for inventory control hires
of Australian small businesses expected difficulty meeting financial commitments in June 2026.
of Australian customers surveyed wanted a 24/7 contact option — a service window most local-only teams can't cover alone.
of Australian businesses reported rising operating expenses in June 2026 — 65% citing overheads, 40% citing staffing costs.
Statistics checked in July 2026 from the Australian Bureau of Statistics and ServiceNow. See our Challenges We Solve page for full sourcing and context.
The same skillset, wherever orders and customers need managing
Strip away the storefront-specific platforms and this role is a recognisable shape: respond, process, and keep records accurate against a deadline.
Doing this in-house with stretched staff, or paying a third party
- Inventory monitoring competes with other priorities
- Discrepancies surface at stocktake, not before
- Replenishment timing is reactive rather than proactive
A dedicated inventory controller, outsourced to us
- One resource whose only job is inventory accuracy
- Reports to your own operations manager, not a third party
- Same Screenshot Monitor transparency, direct to you
Telecommunications
Order management and exception handling follows the same lifecycle shape.
Order systemsLogistics & Freight
Warehouse and stock coordination mirrors inventory control closely.
WMSMortgage Broking
Loan administration and exception handling follows a similar case-tracking discipline.
Aggregator CRMConstruction & Engineering
Materials procurement and delivery tracking mirrors inventory coordination.
Procurement portalsNo guessing what this role worked on. Full sample report on the Retail page →
Discovery, role design, and a candidate you interview yourself.
You define outcomes, tools and work hours. We source, screen and put forward candidates you interview and approve. Once live, your resource follows your systems, escalation model and reporting cadence — reviewed together on a schedule you set.
Questions about hiring a dedicated Inventory Controller
Ready to add this role to your team?
Tell us your SKU count and warehouse structure — we'll shortlist candidates against your actual task list.