Build the offshore team that fits your business — Flexible Engagement Models
Choose the model that fits where your team is today
Dedicated Team — Fixed Monthly
One predictable monthly investment for a professional dedicated exclusively to your business.
Explore Fixed MonthlyOpen-Book Team — Salary + Service Fee
Visibility over agreed remuneration, employment, operating and service-fee components.
Explore Open-BookPrivate Offshore Office
A branded, client-dedicated delivery centre designed around your people, systems, culture and security needs.
Explore Private OfficeStart with the model that works today. Scale into the operation you need tomorrow.
Begin with dedicated capacity, introduce open-book commercial governance as your team grows, and move to a private centre when scale and operational needs justify it. Each stage is optional; Virtual Team recommends the structure that fits your requirements.
1+ staff
Dedicated Team, Fixed Monthly10+ staff
Open-Book Team, Salary + Service Fee20+ staff
Private Offshore Office, Client-Dedicated CentreWhat's actually different between them
One predictable monthly investment. One dedicated professional. No operational complexity.
Our Fixed Monthly model is for businesses that want dedicated capacity without establishing an overseas operation or managing employment administration. You receive a carefully selected professional who works exclusively for your business, follows your processes, uses your systems and operates as an extension of your Australian team.
How it works
- The client defines the role, responsibilities, experience, working hours and success measures.
- Virtual Team recruits and employs the selected professional and manages agreed payroll, HR administration, equipment, technology and workplace arrangements.
- The client directs day-to-day priorities, workload, process training and performance outcomes, with local support from Virtual Team.
- The client pays one agreed monthly amount based on the approved scope.
Best suited for
- First offshore hire
- Small and medium-sized businesses
- Predictable workforce costs
- Minimal employment administration
- Role-by-role scaling
- Dedicated rather than shared resources
Advantages
- Simple monthly pricing — one predictable invoice for the agreed service.
- Fast to establish — no separate offshore entity or dedicated facility required.
- Reduced operational load — agreed recruitment, employment, payroll and HR support are managed locally.
- Dedicated capacity — the professional works exclusively for the client.
- Easy to scale — add roles as requirements grow.
Points to consider
- Employee remuneration and provider operating margin are bundled rather than separately itemised.
- The client has less influence over allocation of the total monthly amount.
- Larger teams may benefit from the transparency and governance of the Open-Book model.
One agreed monthly fee per dedicated team member. The final proposal depends on role, experience, working arrangements, technology requirements and operating hours.
Build Your Dedicated TeamTell us the role you need and we will develop a tailored staffing proposal.
Complete cost visibility for organisations building teams of 10 or more.
This model separates the employee remuneration package from agreed employment, operating and Virtual Team service charges. It gives larger teams clearer workforce-planning information and greater input into salaries, benefits, retention initiatives and team growth.
How it works
- The client and Virtual Team agree roles, salary ranges, benefits, equipment, workplace needs and management support.
- Virtual Team recruits and legally employs the professionals and manages agreed payroll, HR, local compliance and operations.
- The client receives an agreed breakdown of approved cost categories plus the Virtual Team service fee.
- Cost-change, review, foreign-exchange and approval rules are documented in the commercial schedule.
Best suited for
- Teams of 10+ staff
- Multi-role departments
- Salary-cost visibility
- Workforce planning and benchmarking
- Retention and reward decisions
- Continuing offshore growth
Advantages
- Open-book visibility
- Clearer workforce budgets
- Greater remuneration input
- Potential commercial efficiency at scale
- More informed retention planning
- Role and salary benchmarking
Points to consider
- Costs can change with remuneration, statutory obligations, benefits, foreign exchange or operating requirements.
- Requires greater client involvement in workforce-planning decisions.
- Salary information needs restricted access and confidentiality controls.
- The client needs sufficient management capacity for a larger team.
- Minimum team-size and contractual-commitment requirements apply.
Agreed employee remuneration and employment costs, plus operational costs and the Virtual Team service fee — broken down transparently rather than bundled into one figure.
Request an Open-Book Team ProposalSpeak with us about a transparent structure for a team of 10 or more professionals.
Your people. Your culture. Your dedicated offshore workplace.
Virtual Team establishes and operates a client-dedicated delivery centre in India for organisations requiring at least 20 staff. The workplace, team structure, technology and operating procedures are designed around the client's agreed requirements. Approved internal branding can make the centre feel like a seamless extension of the Australian operation while it remains operated by Virtual Team under the agreed contractual structure. This model is available only for a minimum of 20 staff.
How it works
- Discovery, design and an establishment plan are completed collaboratively before implementation.
- Virtual Team sets up the dedicated facility, technology, security and local leadership.
- Virtual Team recruits, employs and manages the dedicated team under the agreed structure.
- The client directs the work while Virtual Team manages the operating environment and local employment.
Best suited for
- Australian organisations requiring a minimum of 20 offshore staff
- Complete departments or larger client-dedicated operations
- Businesses requiring an exclusive workplace or stronger physical controls
- Organisations seeking deep cultural and brand integration
- Clients needing local managers, trainers, quality or support personnel
- Businesses considering a future Build-Operate-Transfer pathway
Advantages
- Exclusive operating environment
- Stronger cultural integration
- Greater physical security options
- Improved in-person collaboration
- Client-specific infrastructure
- Planned capacity for expansion
- Stronger extended-team identity
Points to consider
- Requires more discovery, design and setup than the other models.
- Setup, fit-out, technology, security and facility costs may apply.
- A longer contractual commitment and minimum capacity may be required.
- Responsibilities for branding, technology, security, continuity and management must be documented.
- Legal, tax, regulatory and permanent-establishment implications need professional review before the centre is described as the client's formal Indian office or legal presence.
Tailored employment, recruitment, facility, fit-out, technology, security, local management and operating costs, plus an agreed Virtual Team fee. A detailed establishment plan, responsibility matrix and commercial schedule are completed before implementation. Minimum 20 staff.
Explore a Private Offshore OfficePlanning a team of 20 or more? Discuss a secure, branded and dedicated offshore delivery centre.
Compare the three models
| Feature | Fixed Monthly | Open-Book | Private Office |
|---|---|---|---|
| Recommended starting size | From 1 | 10+ staff | Minimum 20 staff |
| Pricing structure | One fixed monthly amount | Agreed costs + service fee | Tailored employment, facility + management structure |
| Salary-cost visibility | Bundled | Agreed open-book visibility | Tailored to agreement |
| Dedicated employees | Yes | Yes | Yes |
| Exclusive office | No | Optional / as agreed | Yes |
| Client branding | Team-level integration | Team-level integration | Dedicated workplace branding available |
| Client directs daily work | Yes | Yes | Yes |
| Recruitment and HR | Virtual Team | Virtual Team | Virtual Team |
| Payroll administration | Virtual Team | Virtual Team | Virtual Team |
| Setup complexity | Low | Moderate | Higher |
| Client involvement | Standard | Greater workforce planning | Strategic and operational |
| Scalability | Role by role | Multi-role teams | Department or centre |
| Potential transfer pathway | Not normally applicable | Can be considered | BOT option available |
- Choose Fixed Monthly when simplicity and predictable cost matter most.
- Choose Open-Book when a 10+ person team needs cost transparency and remuneration input.
- Choose Private Offshore Office when you need at least 20 staff and an exclusive, branded operating environment.
What can be included across every model
Final inclusions are confirmed in the service agreement and engagement schedule.
- Collaborative role and workforce planning
- Candidate sourcing and screening
- Client participation in candidate selection
- Dedicated full-time professionals
- Australian-aligned working hours where agreed
- Direct client access to team members
- Local employment and payroll administration
- Human resources and onboarding support
- Performance-review and continuity support
- Replacement and recruitment assistance
- Technology, equipment and workplace coordination
- Confidentiality and intellectual-property protections
- Documented access and security requirements
- Ongoing account and relationship management
Who leads what
| Responsibility | Client | Virtual Team |
|---|---|---|
| Daily priorities and task allocation | Lead | Support |
| Client process and system training | Lead | Coordinate |
| Performance expectations | Lead | Support |
| Recruitment and screening | Participate / approve | Lead |
| Local employment contract | Consulted as required | Lead |
| Payroll and agreed local compliance | Information / approvals | Lead |
| System access and permissions | Lead | Support |
| Equipment and workplace | As agreed | As agreed |
| Information security and privacy | Joint | Joint |
| HR and employee relations | Consulted | Lead |
This is a concise summary, not a legal allocation of liability — the signed agreement sets out definitive responsibilities.
Security designed around the work your team performs
Offshore access is designed around the systems, information sensitivity, industry obligations and client contracts involved. Controls are agreed during solution design and responsibilities are documented in the agreement.
Controls that may be included
- Role-based access and least-privilege permissions
- Multi-factor authentication and client-managed accounts
- Approved devices and endpoint controls
- Restrictions on downloading and local storage
- Network, connectivity and physical-access controls
- Confidentiality and intellectual-property provisions
- Access logging and audit requirements
- Joiner, mover and leaver procedures
- Secure deletion and prompt access removal
- Australian-region data hosting where required by the client
- Incident escalation and response procedures
Specific security measures depend on the engagement and are documented in the applicable agreement. Virtual Team is ISO 27001:2013 and ISO 9001:2015 certified — see our About page for details.
Offshore delegation does not transfer your organisation's own privacy obligations as the Australian client. We encourage clients to obtain independent legal, tax, privacy and regulatory advice for their specific circumstances. See our Privacy Policy for how we handle information collected through this website.
Build with us. Operate with confidence. Transfer when ready.
Clients selecting a suitable Open-Book Team or Private Offshore Office arrangement may discuss a Build-Operate-Transfer pathway. Virtual Team initially establishes and operates the agreed team or delivery centre. After an agreed period and subject to documented transfer terms, the client may have the option to assume ownership or control of agreed parts of the operation.
A transfer may include agreed employees, processes, documentation, equipment, facility arrangements or operational responsibilities. Timing, employee communication, legal requirements, commercial terms, transition support and any exclusions must be agreed in advance.
Design & establish
Design roles, recruit, establish systems and — in a Private Office — set up the dedicated centre.Managed delivery
Virtual Team manages agreed employment and local operations while the client leads business work.Subject to agreement
Transition agreed components under pre-defined legal, commercial and people arrangements.The right model depends on more than team size
During discovery, Virtual Team considers:
- Number and type of roles
- Expected growth over the next 12 to 36 months
- Working hours and coverage
- Internal management capacity
- Required commercial transparency
- Security, privacy and contractual obligations
- Office-based or supported remote-working needs
- Technology, equipment and connectivity
- Brand and cultural integration
- Potential future ownership or transfer objectives
We recommend an engagement structure aligned with your immediate requirements and long-term workforce strategy.
| 1–9 staff; simplicity preferred | → Dedicated Team, Fixed Monthly |
| 10–19 staff; cost transparency preferred | → Open-Book Team |
| 20+ staff; exclusive dedicated workplace required | → Private Offshore Office |
| 10+ or 20+; future ownership interest | → Discuss BOT alongside the suitable core model |
Common questions about engagement models
Build the offshore team that fits your business
Whether you need one dedicated professional, a transparent multi-role workforce or an exclusive offshore delivery centre for 20 or more staff, Virtual Team can design an engagement model aligned with your business. Start with the model that works today. Scale into the operation you need tomorrow.