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Your Team, Your Way
UK · Professional Services

Add UK professional-services capacity without diluting client confidentiality.

Executive support services cover research, document control, project administration and client coordination — billed in GBP.

Why Virtual Team

Five reasons clients stay past the first hire

Dedicated

One resource, only yours

No shared queue, no rotating cast. Your dedicated resource works exclusively for you and stays.

Leadership

25 years of Australian market experience

Founder Rohit Sahdev's 25 years in the Australian market, including senior leadership at Telstra, shape how every dedicated team is managed.

Transparent

You always know what your team is doing

Every dedicated resource works behind Screenshot Monitor — auditable activity and reporting, not a black box.

Flexible

No more "That's not my job."

Your dedicated outsourced resource adapts to what your business needs, takes ownership and grows their career by stepping up to new challenges.

Built for now

Capacity without the hiring squeeze

Skilled and reliable operational talent is harder to hire locally right now. A dedicated resource adds capacity without adding to that pressure.

Why now

The market professional services sits within

420,000

registered UK businesses in Professional, scientific and technical — the broad ONS comparator for this sector (15.3% of all UK registered businesses).

Source: ONS UK Business: Activity, Size and Location, March 2025
2,734,615

VAT/PAYE-registered UK businesses overall — the national base this sector sits within.

Source: ONS IDBR, March 2025
99.85%

of UK private-sector businesses are SMEs — the segment most affected by capacity and skills constraints.

Source: DBT Business Population Estimates, start of 2025

These are broad market-size comparators, not measured adoption rates for administrative assistant services in this exact vertical. Documented processes and clear boundaries are what make offshore delegation work, not distance.

Roles we support

8 dedicated roles, matched to how UK employers actually advertise them

Operations & administration

Executive Assistant

Act as a remote executive assistant — running recurring workflows in the client's UK process, maintaining accurate records, meeting agreed service levels and escalating exceptions.

Operations & administration

Project Coordinator

Maintain project plans, actions, risks, schedules, resources, customer updates and delivery evidence for UK-led projects.

Operations & administration

Project Administrator

Maintain project plans, actions, risks, schedules, resources, customer updates and delivery evidence for UK-led projects.

Technical & specialist

Business Analyst

Provide business support assistant services — running recurring workflows in the client's UK process, maintaining accurate records, meeting agreed service levels and escalating exceptions.

Technical & specialist

Research Analyst

Run recurring research analyst workflows in the client's UK process, maintain accurate records, meet agreed service levels and escalate exceptions.

Operations & administration

Bid Coordinator

Monitor tender portals, maintain bid plans and libraries, coordinate contributor inputs, format submissions and control versions against UK deadlines.

Customer & client operations

Client Services Coordinator

Your virtual personal assistant responds to UK customer enquiries using approved knowledge and authority, updates records, progresses requests and escalates regulated or commercial exceptions.

Operations & administration

Document Controller

Control document registers, revisions, transmittals, approvals and filing in the agreed common data environment.

On-shore vs off-shore

What a UK hire costs vs a dedicated Virtual Team resource

Every Virtual Team dedicated resource completes structured onboarding and training on your specific tools, systems and processes before they start working with you. Day to day, the working relationship looks like managing any capable remote employee — video calls, shared systems access, documented procedures, and full visibility through activity reporting. The difference is where they're sitting, not how they work.

RoleUK on-shore salary (experienced)Virtual Team dedicated resource
Executive Assistant£60,000/yr£20,000/yr (indicative)
Project Coordinator£75,000/yr£25,000/yr (indicative)
Project Administrator£75,000/yr£25,000/yr (indicative)
Business Analyst£55,000/yr£18,300/yr (indicative)
Research Analyst£55,000/yr£18,300/yr (indicative)
Bid Coordinator£55,000/yr£18,300/yr (indicative)
Client Services Coordinator£30,000/yr£10,000/yr (indicative)
Document Controller£30,000/yr£10,000/yr (indicative)

UK on-shore figures are official National Careers Service guidance for a related career profile (experienced level). Virtual Team figures are indicative, calculated as roughly one-third of the UK on-shore comparator.

These figures are indicative only. Actual cost depends on the experience level, technical specialisation and communication skills of the candidate selected. We present a shortlist of candidates with varying experience levels for every role — you choose who joins your team, and pricing is confirmed against that specific choice.

Your best business analyst already works from home. So why not Gurugram?

If a role can already be done from a spare room in the UK, distance was never the real question — trust, oversight and standards were. Clear management structure, secure access, agreed hours and full activity reporting are what make that answer "yes."

Works inside your stack
CRMMicrosoft 365Power BIdocument managementproject platformstender portals
Transparent reporting

"What is my outsourced employee actually doing?"

The usual problem: once work moves offshore, most businesses lose visibility. They're paying for a resource they can't see, and trust has to be taken on faith.
How we solve it: every Virtual Team dedicated resource works behind Screenshot Monitor — periodic screenshots, active-time tracking and application usage, visible to you, not just described to you.

What you get

A day-by-day, auditable record of active hours, top applications used, and timestamped screenshots — the same evidence your on-shore staff would give you just by being in the office.

Weekly activity report · sample Screenshot Monitor
Active hours vs scheduled36.8 / 40 hrs
Primary system
46%
Microsoft 365
27%
Reporting tools
18%
Timestamped screenshots
09:14
11:02
13:47
16:20
Illustrative sample layout — actual report format and cadence provided via screenshotmonitor.com

What stays with your UK team

Works to documented procedures and authority limits; payments, regulated decisions, physical work and binding commitments remain client-controlled.

How it works

Discovery, role design, and a candidate you interview yourself.

You define outcomes, tools and work hours. We source, screen and put forward candidates you interview and approve. Once live, your resource follows your systems, escalation model and reporting cadence — reviewed together on a schedule you set.

See the full onboarding model
Common questions

Questions about dedicated Professional Services staff in the UK

Yes, within your documented processes and authority limits — regulated decisions, payments and binding commitments stay client-controlled.
Yes — billed and contracted in pounds sterling, with no exchange-rate exposure on your monthly cost.
Indicatively around a third of the equivalent UK on-shore salary, though the exact figure depends on the role, experience level and the specific candidate you choose from our shortlist.
Trained specifically on your tools and processes before they start, then managed day to day much like any remote UK employee — video calls, shared systems, documented procedures, full activity visibility.
Your Team, Your Way

Tell us the outcomes. We'll design the team.

A short guided brief — workload, tools and target start date. No commitment, just a clear next step in GBP.

Start team design Back to home or call 0405 550 999

Tell us what you need

A short guided brief — no commitment, just a clear next step.

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