MDM Administrator
A dedicated MDM Administrator who manages approved policy configuration across Intune, Jamf and Workspace ONE, with staged deployment and clear change evidence, billed in GBP.
Five reasons clients stay past the first hire
One resource, only yours
No shared queue, no rotating cast. Your dedicated resource works exclusively for you and stays.
25 years of Australian market experience
Founder Rohit Sahdev's 25 years in the Australian market, including senior leadership at Telstra, shape how every dedicated team is managed.
You always know what your team is doing
Every dedicated resource works behind Screenshot Monitor — auditable activity and reporting, not a black box.
No more "That's not my job."
Your dedicated outsourced resource adapts to what your business needs, takes ownership and grows their career by stepping up to new challenges.
Capacity without the hiring squeeze
Skilled and reliable operational talent is harder to hire locally right now. A dedicated resource adds capacity without adding to that pressure.
What this role owns day to day
Core responsibilities
- Design and administer approved MDM/UEM configuration profiles, compliance policies, application policies and endpoint security settings
- Plan pilot groups and deployment rings, manage scope and exclusions, record approvals and maintain rollback steps for every material policy change
- Integrate device compliance with Conditional Access under the client's governance process; report non-compliance and remediate operational causes
- Maintain Apple, Windows and mobile enrolment profiles and ensure configuration changes remain aligned with customer baselines
- Produce service reports, technical documentation and audit evidence across multiple managed customer environments
Works inside
Reported on weekly
| Policy compliance rate | Devices meeting assigned configuration policy |
| Deployment success rate | Policy rollouts completed without rollback |
| Change documentation | Approvals and evidence recorded per change |
| Conflict resolution time | Policy conflicts investigated and closed |
Skills and platform evidence
- Microsoft Intune, Entra ID, Conditional Access, Autopilot, Defender for Endpoint and Windows 11 policy management.
- Jamf Pro, Apple Business Manager and Apple configuration profiles.
- Omnissa Workspace ONE UEM (AirWatch), with Samsung Knox, Android Enterprise or SOTI as useful dealer-specific options.
- MECM/SCCM for co-managed or transitional estates; PowerShell and Graph/API skills for governed automation.
- ITIL change practice, technical documentation, multi-tenant administration and customer communication.
What stays with your authorised staff
Configuration authority is always approved and client-controlled. This role does not make autonomous security-policy changes or access data beyond its assigned tenants.
What this role costs on-shore vs a dedicated Virtual Team resource
Pricing for this role is confirmed during discovery — tell us the experience level and hours you need and we'll put together an indicative comparison against the equivalent UK on-shore hire.
Indicative only. Actual cost depends on the experience level, technical specialisation and communication skills of the candidate selected. We present a shortlist of candidates with varying experience for you to choose from.
Discovery, role design, and a candidate you interview yourself.
You define outcomes, tools and work hours. We source, screen and put forward candidates you interview and approve. Once live, your resource follows your systems, escalation model and reporting cadence — reviewed together on a schedule you set.
Questions about hiring a dedicated MDM Administrator
Ready to add this MDM Administrator to your team?
Tell us your device fleet and current tools — we'll shortlist candidates against your actual task list, in GBP.