Australian-led. Offshore-powered.

Global talent.
Genuinely part of your team.

Meet Aruna, a dedicated Level 3 Systems Engineer based in India. Follow how she works inside your business—with clear accountability, shared standards and Australian support.

I am looking for a Sales Associate
  • Locally supported
  • Dedicated to your business
  • Ready to scale
01 / 06
Aruna Sharma, a dedicated systems engineer wearing a headset

Australian-led. Offshore-powered.

Global talent. Genuinely part of your team.

Meet Aruna, a dedicated Level 3 Systems Engineer based in India. She works inside your business with clear accountability, shared standards and Australian support.

I am looking fora Sales Associate

01

Added to your employee workflow

Aruna SharmaSystem Engineer – L3 · India · Offshore

Her profile, skills and employment details are managed as part of your team.

Next: her new employee record becomes a visible team profile.

UK Time-Zone Availability Skilled workforce English proficiency Process Trained Technological Expertise Domain Certified

02

Visible in your team directory

Aruna SharmaSelected · Dedicated professional

Aruna works alongside your local people with clear accountability.

03

Same capability. Smarter delivery.

John · Onshore£92,471
Aruna · Offshore£21,250
A 30-minute discovery session could save you £70K per annum.

04

Match the right capability

L1 · System EngineerMicrosoft 365 support · endpoints · tickets · basic networkingMS-900 · ITIL 4
M365 Admin · Entra · Intune · RMM/PSA
L2 · System EngineerIntune · AD/DNS/DHCP · Azure · firewall/VPN · backupMD-102 · AZ-104 · CCNA
Azure Monitor · FortiGate · Veeam
L3 · Aruna’s levelHybrid cloud · security · root cause · automation · DRAZ-104 · M365 Admin Expert (MS-102) · VMCE+ / NSE 6
Defender XDR · Sentinel · PowerShell · Veeam

05

Scale beyond borders

Illustrative first-year difference£71,221approximately 77% lower
The real question

What would another UK hire actually cost you?

Salary is only the start. Add employer National Insurance contributions, pension auto-enrolment, recruitment fees, sick pay, holiday pay, equipment and office overhead, and a single UK hire costs considerably more than the headline number. A dedicated Virtual Team resource is billed as one predictable monthly fee in GBP — no NI, no pension administration, no recruitment agency fees on your side.

A UK Level 3 Systems Engineer costs roughly £92,471 in the first year once you add employer National Insurance, workplace pension, recruitment, equipment and training on top of a £65,000 base salary — versus £21,250 for the equivalent dedicated Virtual Team resource, a difference of around £71,221 (approximately 77%). These are illustrative figures for one example role; tell us yours and we'll build a specific, like-for-like proposal in GBP.

Get a GBP proposal for your role →
Why now

UK businesses are under the same pressure, from a different direction

Salary inflation, a tighter hiring market and rising on-costs are squeezing UK employers from every direction — see the sources below for the full context.

712,000 vacancies

open UK job vacancies for April to June 2026, part of a market that's been tightening for hiring since its 2022 peak.

Source: ONS, Vacancies and jobs in the UK, July 2026
3.4% wage growth

annual growth in regular UK earnings for the three months to May 2026, pushing up the cost of local hiring.

Source: ONS, Average weekly earnings in Great Britain, July 2026
66% rising costs

of UK businesses with 10+ employees reported rising staffing costs in May 2026, up from 41% in February 2026.

Source: ONS, Business Insights and Conditions Survey, June 2026

Statistics checked in August 2026 from the Office for National Statistics. Figures illustrate broader market conditions and don't guarantee a specific outcome.

Let's be precise about what this is

This is not process outsourcing. It's your team, extended.

"Outsourcing" usually means handing a process to a vendor who runs it their way, with their staff, for many clients at once. That's not what happens here. You hire a specific person. They work only for you, inside your systems, to your standards — the same as any employee, just sitting somewhere else.

Traditional BPO / process outsourcing

A vendor runs your process

  • A vendor's staff run your process on their systems, to their KPIs
  • Your work sits in a shared pool of agents across many clients
  • You get a service-level report, not a person
  • Staff turnover and quality are the vendor's problem, hidden from you
  • You rarely choose or even meet who does the work
Virtual Team — dedicated team extension

You hire the person. We handle the rest.

  • One dedicated resource — working only for you, in your systems, to your process
  • You interview, approve and manage them like any other team member
  • Full Screenshot Monitor transparency — you see exactly what they did, every day
  • Reports to your own manager and sits in your org chart, not a vendor's
  • Backed by 25 years of Australian management oversight, not a call-centre floor
Why Virtual Team

Six reasons clients stay past the first hire

Dedicated

One professional, only yours

Not a shared queue split across other clients — your resource works exclusively for your business.

Leadership

25 years of international business leadership

Founder Rohit Sahdev built his leadership experience across 25 years in senior roles, including with Telstra, one of the world's major telecommunications companies — the same principles of accountable, well-managed offshore delivery apply wherever your business is based.

Transparent

You always know what your team is doing

Daily activity reporting via Screenshot Monitor — not a promise, a visible record.

Flexible

No more "That's not my job."

Your dedicated outsourced resource adapts to what your business needs, takes ownership and grows their career by stepping up to new challenges.

Built for now

Scale up or down as your business changes

Add roles as you grow, without the fixed overhead of expanding a UK office.

Cost predictability

Billed and contracted in GBP

Unlike some outsourcing arrangements priced in a foreign currency, we contract and bill in pounds sterling — no exchange-rate exposure on your monthly cost.

Flexible engagement models

Build the offshore team that fits your business

Start with one dedicated professional, scale with open-book cost transparency, or establish a private client-dedicated centre for 20 or more staff — all billed in GBP.

From 1 team member

Dedicated Team — Fixed Monthly

One predictable monthly fee, billed in GBP, for a professional dedicated exclusively to your business.

For 10+ staff

Open-Book Team — Salary + Service Fee

Visibility over agreed remuneration, employment, operating and service-fee components, in GBP.

Minimum 20 staff

Private Offshore Office

A branded, client-dedicated delivery centre designed around your people, systems and security needs.

Compare all three models in detail →
Where we start

One pilot industry today, more on the way

We're building out our UK offering industry by industry. MSP and IT support is live now — tell us your industry and we'll let you know when it's ready, or discuss a tailored proposal today regardless.

MSP & IT Support — available now

Dedicated service desk, systems, network and cyber security roles for UK-based managed service providers.

Explore MSP roles →

Other industries — coming soon

Accounting, financial services, real estate, recruitment, retail and more are being built out for the UK market. Get in touch and we'll scope a proposal for your industry now.

Transparent reporting

"What is my outsourced employee actually doing?"

The usual problem: once someone works offshore, most businesses lose visibility. They're paying for a person they can't see, and trust has to be taken on faith.
How we solve it: every Virtual Team dedicated resource works behind Screenshot Monitor — periodic screenshots, active-time tracking and application usage, visible to you, not just described to you.

What you get

A day-by-day, auditable record of active hours, top applications used, and timestamped screenshots — the same evidence an in-house hire gives you just by being in the office.

Weekly activity report · sample Screenshot Monitor
Active hours vs scheduled37.1 / 40 hrs
Your core system
44%
CRM
27%
Microsoft 365
18%
Reporting tools
11%
Timestamped screenshots
09:12
11:20
13:44
16:02
Illustrative sample layout — actual report format and cadence provided via screenshotmonitor.com
How it works

Discovery, role design, and a candidate you interview yourself.

You define outcomes, tools and work hours. We source, screen and put forward candidates you interview and approve. Once live, your resource follows your systems, escalation model and reporting cadence — reviewed together on a schedule you set.

See the full onboarding model
Common questions

Questions we hear before a UK business builds their first Virtual Team

Cost depends on the role and experience level, but because the resource is dedicated (not shared) and billed in GBP, most UK clients find it materially lower than the fully-loaded cost of an equivalent local hire once National Insurance, pension auto-enrolment and recruitment costs are factored in. Tell us the role and we'll put together a GBP proposal.
GBP. You're billed and contracted in pounds sterling, with no exchange-rate exposure on your monthly cost.
Yes. A traditional BPO allocates your work across a shared, changing pool of staff you don't choose or manage directly. With Virtual Team, you get one named person, dedicated to your business, working inside your own systems under your direction.
Yes. We shortlist candidates against your actual role requirements and you interview and approve before anyone starts.
Virtual Team is ISO 27001:2013 and ISO 9001:2015 certified, and every dedicated resource works under Screenshot Monitor activity reporting from day one. Specific access and security controls, including any UK data-protection considerations relevant to your business, are agreed during setup.
Not at this stage — Virtual Team currently operates as an Australian company (Solicitude Holding Pty Ltd) serving UK clients, with delivery based in Gurugram, India. Billing is in GBP and engagement terms are agreed upfront so there's no ambiguity.
Your Team, Your Way

Ready to see what a dedicated resource could save you?

Tell us the role you need — no commitment, just a clear, GBP-based proposal.

Start team design Switch to Australia site or call 0405 550 999

Tell us what you need

A short guided brief — no commitment, just a clear next step.

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