Financial Services & Insurance (UK) / Underwriting Assistant
Your Team, Your Way
Operations & administration Dedicated, not shared

Underwriting Assistant

Run recurring underwriting assistant workflows in the client's UK process, maintain accurate records, meet agreed service levels and escalate exceptions. Billed in GBP, working inside your systems under your management.

This role · right now Screenshot Monitor
On shift · working inside CRM
Active today6h 42m of 8h
CRM
44%
policy and claims systems
28%
KYC screening
16%
Timestamped screenshots
09:20
11:15
13:52
15:08 · now
Illustrative sample — actual report via screenshotmonitor.com
Why Virtual Team

Five reasons clients stay past the first hire

Dedicated

One resource, only yours

No shared queue, no rotating cast. Your dedicated resource works exclusively for you and stays.

Leadership

25 years of Australian market experience

Founder Rohit Sahdev's 25 years in the Australian market, including senior leadership at Telstra, shape how every dedicated team is managed.

Transparent

You always know what your team is doing

Every dedicated resource works behind Screenshot Monitor — auditable activity and reporting, not a black box.

Flexible

No more "That's not my job."

Your dedicated outsourced resource adapts to what your business needs, takes ownership and grows their career by stepping up to new challenges.

Built for now

Capacity without the hiring squeeze

Skilled and reliable operational talent is harder to hire locally right now. A dedicated resource adds capacity without adding to that pressure.

Role scope

What this role owns day to day

Core responsibilities

  • Run recurring underwriting assistant workflows in the client's UK process, maintain accurate records, meet agreed service levels and escalate exceptions.

Works inside

CRMpolicy and claims systemsKYC screeningworkflowdocument managementExcel and Power BI

Reported on weekly

TurnaroundReviewed weekly with your team lead
accuracyReviewed weekly with your team lead
backlogReviewed weekly with your team lead
milestone completionReviewed weekly with your team lead

What stays with your authorised staff

Processing and evidence support only; regulated decisions, reporting and sign-off remain with authorised UK staff.

On-shore vs off-shore

What this role costs on-shore vs a dedicated Virtual Team resource

RoleUK on-shore salary (experienced)Virtual Team dedicated resource
Underwriting Assistant£40,000/yr£13,300/yr (indicative)

UK on-shore figure is official National Careers Service guidance for the related career profile "Insurance claims handler" (experienced level) — see the official profile. Virtual Team figure is indicative, calculated as roughly one-third of the UK on-shore comparator.

Indicative only. Actual cost depends on the experience level, technical specialisation and communication skills of the candidate selected. We present a shortlist of candidates with varying experience for you to choose from.

How it works

Discovery, role design, and a candidate you interview yourself.

You define outcomes, tools and work hours. We source, screen and put forward candidates you interview and approve. Once live, your resource follows your systems, escalation model and reporting cadence — reviewed together on a schedule you set.

See the full onboarding model
Common questions

Questions about hiring a dedicated Underwriting Assistant

Indicatively around a third of the UK on-shore salary for this role (roughly £40,000/yr on-shore), though the exact figure depends on the candidate's experience level.
Yes — working hours are agreed during setup to align with your operational needs, whether that's standard UK business hours or extended coverage.
A dedicated Underwriting Assistant works exclusively for your business, inside your own systems, reporting to your nominated manager — not a shared resource split across an agency's other clients.
We shortlist candidates against your actual requirements, you interview and approve before anyone starts, and your dedicated resource is trained on your specific systems and processes from day one.
Your Team, Your Way

Ready to add this Underwriting Assistant to your team?

Tell us your requirements and current tools — we'll shortlist candidates against your actual task list, in GBP.

Start team design Back to Financial Services & Insurance (UK) or call 0405 550 999

Tell us what you need

A short guided brief — no commitment, just a clear next step.

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